Client Testimonials

The expertise presented was phenomenal, the sharing of experiences in class was helpful, and the blended learning format of the course helped me assimilate the content. I could use everything I learned in my work immediately!

This course was extremely helpful for our newly established learning and development team. We have varying levels of experience and unique skill sets; the virtual facilitator program put additional tools in each of our toolkits. It also served to set standards that we will follow for all virtual and blended training.

The NetSpeed curriculums are broad and highly relevant for today's business environments. The course durations and related materials are on point and having the ability to customize the content is invaluable.

I have been using NetSpeed Learning's programs for over 6 years. I am extremely passionate about the program because, 'I see results!' The material is easy to dovetail to our organization's culture, mission, and needs.

I continually hear how the Blazing Service program has impacted our employees personally and organizationally. The tools work! It is part of our everyday language — we are solution based.

Our management team has seen positive trends in critical thinking and initiative in leading their teams. Our leaders are utilizing the tools from the NetSpeed Leadership modules, applying creativity and collaboration, and involving every member of their team to help solve issues. It is one of the best programs I have ever worked with! It brings the fun into work, while obtaining effective results.

Thank you so much for all your help, guidance, and support with our team's virtual facilitator training certification program. We appreciate you taking the time to understand our needs/requests and for tailoring the program to achieve our desired results.

I have received the most amazing feedback on everyone's experience in the virtual facilitator course. It has been wonderful to watch them all blossom as they learned and applied the techniques. Thank you for being wonderful role models for everything we should be incorporating and doing in virtual sessions. You really set an example for us to follow.

Finally, we cannot thank you enough for being so extremely flexible with the scheduling of the virtual facilitator program the past several weeks. In these uncertain times, it was incredibly important for our team to attend the all-employee meetings regarding the state of the business. Your understanding, caring, and compassion have been tremendous!

The Virtual Facilitator Trainer Certification course is the magic potion for optimal learning transfer. I am amazed at how much I learned in a short amount of time. The course was effective due to incorporating both synchronous and asynchronous methods. We were given content in articles and handouts, immediately applied what we learned in class blogs, then reinforced the concepts during the web workshops through provocative slides and engaging interactive discussions. Bravo on putting together such a powerful learning experience!

We received an overall rating of 4.7 out of 5 on evaluations and increased our Net Promoter Score from 30 up to 50. A large share of that increase we attribute to the Blazing Service training.

To help achieve our strategic objective of delivering “Exceptional Customer Service”, we partnered with NetSpeed Learning. We were delighted to achieve our target of training 750 employees in less than one year, using the virtual Blazing Service program, without incurring the costs of travel and time away from the job to attend face-to-face training.

With a disbursed workforce and offices spread out nationwide, Blazing Service, with its 90-minute online customer service modules and web-based tools, was a natural choice for us. The way the program is structured and its content relevance was especially exciting for us.

Blazing Service focused on life skills, helped employees get to know themselves better, and taught the basics of how to relate to others. As a result of Blazing Service training, we now have a common language to use when we speak about service excellence.

From the first kickoff call with the NetSpeed Learning team, we knew that we were in good hands. They asked good intake questions and consulted with us to customize the virtual facilitator training for our needs. Their trainers created a very safe learning environment. The feedback and coaching our trainers received was outstanding. NetSpeed Learning has really set the bar high.

We were fortunate to have a team of trainers certified by NetSpeed Learning in 2019 to deliver leadership programs virtually. That made it possible for us to train over 1000 learners virtually in 2020, compared to only 52 trained virtually in 2019. We hit the ground running.

The Virtual Facilitator Trainer Certification course opened our eyes to what is possible in synchronous learning. NetSpeed Learning delivered the course in our web platform which was perfect for practicing the tools and techniques. Our trainers increased the scope of programs they wanted to convert as soon as they completed the training. It definitely expanded their thinking.

This course definitely helped in developing my skills as a Virtual Host/Producer. I learned a lot of great tips and tricks on how to produce effective webinars, which I will certainly keep in mind as I produce additional webinars in the future.

I have been working with various vendor partners in the L&D space for over 35 years.  I always look for that magic combination of design / delivery expertise, creativity, client focus and flexibility.  NetSpeed excels on all of these important parameters.  I have worked with them to produce “leading edge”, best-in-class solutions for workshops focused on remote leadership development.

From the start, I have truly enjoyed working closely with their team to design a “virtual” three-part workshop focused on managing and leading virtual team—a truly timely need as businesses have needed to shift their work paradigms to team engagement in a remote work environment.  From the start, it was obvious that they are leaders in this unique aspect of leadership development.  And perhaps, most important, their workshops demonstrate “what good looks like” in terms of remote engagement tactics for leaders at all levels.

I highly recommend working with NetSpeed if you are looking for exceptional learning experiences and working with a real leader in the virtual engagement space.

We have found the NetSpeed Leadership program to be very engaging. People actively participate through a variety of stimulating activities. Our management team has noticed positive trends in critical thinking and observed that people seem more prepared and more proactive in their roles as leaders.

NetSpeed Leadership’s widely applicable, quickly customizable, engaging training curriculum could benefit supervisors and new managers in just about any organization.

I would strongly recommend this course, especially for those who have also attended VFTC. This will go a long way to deepen your skills as a virtual facilitator and host to ensure you deliver successful and amazing virtual classrooms.

We engaged with NetSpeed Learning in 2019 to provide a platform and facilitation for a global initiative. The response to these webinars was incredibly positive. After COVID, when most of our workforce began working virtually, we lost no time in regaining our ability to convene, collaborate and connect virtually in a meaningful and interactive manner, with NetSpeed Learning's production services.